Hello & Welcome to Just Answer,
Sorry I didn't see your question earlier and to hear of any issue you are having with your device.
To help you with this issue, may I ask if you can try something for me?
Please REMOVE ANY POWER connections to the device, then press and HOLD the power key for UP TO A FULL MINUTE - to see if the device screen comes ON.
Please use the REPLY box below.
I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)