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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8594
Experience:  Using & Working with GPS systems for 10+ years
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L cant register my garmin s2, I believe the reg. # is

Customer Question

l cant register my garmin s2
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: I believe the reg. # is 30y265832 just recieved itnday before yesterday'
JA: What happened right before this popped up?
Customer: I have gone to htt://my.garmin,com. but could get to registration.
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the GPS expert to know before I connect you?
Customer: do i have the right registration number?
Submitted: 5 months ago.
Category: GPS
Expert:  Greg A. replied 5 months ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) Has the device been charged yet, and if so, how long was it allowed to charge?

2) Has the device been connected to a computer - via the charge/data cable?

Please use the REPLY box below.

Thanks

Expert:  Greg A. replied 5 months ago.

NOTE: If you see ANY requests for "additional services" - such as a phone call - please understand that these are sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone at the moment of that request.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Customer: replied 5 months ago.
the device has a full charge and yes it is connected to the conputer
Expert:  Greg A. replied 5 months ago.

OK - very good.

The current tool that Garmin has for managing devices - including most of their Golf devices - is called Garmin Express. You can get that downloaded and installed on your computer from the following link.

NOTE: On that page you SHOULD see a video, and if you watch that video, you should see a part that mentions that "you may register your device quickly by providing your email address" - once the device is connected. That is where you can register your device. Just make sure that your email address is ACCURATE at that entry point.

Click here --> http://www.garmin.com/express

Please try to get Garmin Express installed on your computer, and THEN connect the device and add it to that screen.

Please let me know if you have any trouble with that process.

Thanks, ***** *****

Expert:  Greg A. replied 5 months ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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