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Dustin
Dustin, Senior Technician
Category: GPS
Satisfied Customers: 12697
Experience:  Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller
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How can I change the language back to English on a vivosmart

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How can I change the language back to English on a vivosmart +?
JA: What's the make/model of your GPS unit? How old is it?
Customer: Vivosmart HR+ purchased 11/17/16.
JA: What happened right before this popped up?
Customer: I hit send again
JA: What troubleshooting have you tried?
Customer: I downloaded the manual but I can't locate a way to change the language. I remember seeing English one time.
JA: Anything else you want the GPS expert to know before I connect you?
Customer: No

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

This is a bit of a process, and you will need your phone and computer to do this.

  1. Delete the Garmin Connect app from your phone.
  2. "Forget" the device in your phone's Bluetooth settings and disable Bluetooth on your phone, then reboot your phone.
  3. Clamp the VivoSmart into its charger, and plug it into your computer.
  4. Erase all files and directories on the VivoSmart when it comes up as a USB drive on your computer.
  5. Eject the VivoSmart USB device from your computer.
  6. Disconnect the VivoSmart from the charger
  7. Re-install Garmin Connect on your phone.
  8. Re-enable Bluetooth on your phone.
  9. Put your Vivosmart into "pairing mode" -- documented in your manual -- and re-pair your VivoSmart as below:
    1. Open Garmin Connect Mobile on your phone.
    2. Touch the Home Menu button
    3. Touch Devices
    4. Touch the “+” in the upper-right corner
    5. Touch Health and Fitness
    6. Touch vivosmart
    7. Follow the on-screen prompts to complete the pairing process

If you get stuck or run into any issues at all , let me know. And if needed I can connect to your computer and erase the vivosmart files directly, if needed.

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Hello again, Just wanted to check back with you and see if the suggestions I made helped at all?

Also, please ignore the more help offer, this isnt an issue that could be dealt with via remote support and that was sent to you by mistake. If you do need further assistance or have worked the issue out elsewhere, let me know.

Thank you,

Dustin S

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