Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
First things first, you need a data usb cable for your garmin, a data cable wont be bent or curved where it plugs into the garmin, if its curved or an L shape its p robably a power cable / non data.
If you have a data usb cable, then this is where we start.
First, download and then install Garmin express on your Pc or Mac. You can download it from this page
Once downloaded, open and install the program, and once you have the program on screen.
Connect the garmin itself to your computer via the USB cord and then turn it on. Garmin express should see it, and offer you to update the device. Be prepared, the updates can sometimes take a few hours, and its not a good idea to interrupt the update once its started.
But that will get you updated, if you get stuck or run into any issues, let me know!
I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
I do realize that first page is a bit confusing if you dont read it slowly, what it says is that 5$ is the initial authorization and the rest is charged when someone starts working with you.
At the same time, I can respect where you are coming from.
Here is our customer service contact info.
They will be able to help you straighten out any billing issues, which I have no control over.
Glad to hear that all went well with the update, and if you need anything else, let me know.