Hello & Welcome to Just Answer,
Sorry to hear of any issue you are having with your device.
To help you with this issue, may I ask:
1) WHEN was the device last used SUCCESSFULLY?
2) Does the device power up WITHOUT being connected to a charger?
3) Is this the ONLY device attached to the charger?
Please use the REPLY box below.
P.S. If you see ANY requests for "additional services" - such as a phone call - please understand that these are sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone at the moment of that request.Feel free to DECLINE any such offers, and continue in this text/chat form.