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Richard
Richard, Customer Service
Category: GPS
Satisfied Customers: 31186
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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My care charge cable seems to be bad for my NUVI 3597LM.

Customer Question

My care charge cable seems to be bad for my NUVI 3597LM. Should I / can I, get a new one? Or is it better to get a whole new set-up?
JA: What model of Nuvi are you using? And can you guesstimate how old it is?
Customer: 3597LM several yrs old, been great.
JA: What happened right before this popped up?
Customer: the plug got yanked free from the mounting unit. Then it just ran on battery 3 or 4 hours then quite. I charged it in the house on a different cable.
JA: What troubleshooting have you tried?
Customer: Nothing, I guess I should go out to the car NOW with the unit and car cable and plug it directly into the Nuvi, in cast it is the magnetic mounting unit that is bad?
JA: Anything else you want the GPS expert to know before I connect you?
Customer: nope.
Submitted: 13 days ago.
Category: GPS
Expert:  Richard replied 13 days ago.

Hi there and welcome

I would advise you purchase a replacement cable as they are very checp

You can get one from my link below for $6.50

https://www.amazon.com/ReadyPlug%C2%AE-Garmin-3597LMTHD-Computer-Charger/dp/B00Q8MULUS

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you