Hi there. My name is***** am sorry that you are having this problem. I will do my best to help. Can you tell me please what model your Golf Buddy is? You can download the most recent version of the Gold Buddy Software from this link:
I apologize. I didn't notice that. Are you able to download the most recent version of the Golf Buddy software
from the link that I provided?
You may need to do a factory restore since it is stuck on the G3launch screen. Here are the steps for doing that:
First Make sure that the unit is fully charged.
Please note that all user information will be lost, not the Scores and other "DATA".Turn off the unit completely.Press and hold the “Menu” button.While Holding the “Menu” button press and hold the “Power” button until the screen lights up.Release the “Power” button but keep holding down the “Menu” button.Once you see “emergency reboot 1/3” on the screen, release the “Menu” button.Set aside the unit for approximately 5 minutes and the unit will reset the factory setting.Another way to do this Emergency reboot, is the following:
Have the unit turned off.Hold the menu button.And while holding down on the menu button, plug the unit into a computer or a power outlet using the data cable.It should light up and indicate the emergency booting.Then release the menu button.After this procedure, please update the firmware on your unit. This will improve the correct performing of the unit. You can update the firmware using the GolfBuddy World Course Manager.
For detailed instructions on how to perform this steps, please click on the link below:
Please try this link. I have corrected a typo.
I apologize but at times when our website is extremely busy there may be a slight delay in notifying us of your response. Once notified, it then takes a moment to type up our response.
It is very likely that you will need to do the factory reset. Please let me know if you have questions during the process.
I am an independent contractor for JustAsk.com. May I ask what you mean by "don't work"? Are you saying that you can't download them? I just tested them. The only one that I am having trouble with is the video link that I mentioned near the end of my instructions.
What operating system you have on your computer. If you're not sure, please click this link and tell me what you see:
Also, what browser are you using? Google Chrome, Microsoft Edge, Internet Explorer, Safari?
When you click on the download link a box should pop up asking you to save it. Please try to minimize your browser window to see if it popped up behind that window.
I feel as though you are not taking the time to read through my responses. I had previously provided the factory reset instructions. Do you have a Mac computer? or a Windows computer?
If you're not sure, please click this link and tell me what you see:
If the unit is connected to your computer via cable, please disconnect it. Then Press and hold the power button for 5 seconds to power the unit off.
Do you have a Mac computer? or a Windows computer?
By the way, this link to the download page is working for me:
Once there I can click on the download for either Windows or MAC. If you can't get to the page you may need to check your internet connection and or restart your computer and try again. If you need to do that please be sure to bookmark this page so you can return to it.
I'm sorry but I am out of ideas. I will opt out and open the question to other experts. Have a nice evening!
Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
Lets focus on just this.. And exactly these steps.
Have the unit turned off.Hold the menu button. ( just the menu button, nothing else )And while holding down on the menu button, plug the unit into a computer or a power outlet using the data cable.It should light up and indicate the emergency booting.
If you follow those steps precisely without any variation, what happens?
Hello again, I havent heard from you for a while. Did you still need help with this issue or not?If you do not need help, please remember to click and submit a 5 star rating to show that I was able to answer your questions. If you still need help, please send a reply so we can continue working on the issue.Thanks again,Dustin S.