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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8099
Experience:  Using & Working with GPS systems for 10+ years
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When i want to enter new address on my nuvi 1450 it says: No

Customer Question

Hi, when i want to enter new address on my nuvi 1450 it says: No detailed maps found that support routng. My gps is updated with the latest map. I went to 1. Where to? 2. Address: it says No map data available
JA: Just to clarify, what's the brand and model of the GPS?
Customer: Garmin nuvi 1450 unit id:(###) ###-####
JA: What happened right before this popped up?
Customer: Nothing really happend. I just turned it on and went to enter the address
JA: What troubleshooting have you tried?
Customer: I haven't tried any troubleshooting yet. i just contacted you directy directly
JA: Anything else you want the GPS expert to know before I connect you?
Customer: No
Submitted: 13 days ago.
Category: GPS
Expert:  Greg A. replied 13 days ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) When you say the maps were updated to the latest maps, may I ask WHEN that was done and did you notice ANY warning messages during that update?

2) Can you do a quick TEST for me? That TEST is to go from the MAIN screen to the View Map screen, and then see if the DETAILED maps for your current area are displayed - such as the street you are closest to right now?

Thanks

NOTE: If you see ANY requests for "additional services" - such as a phone call - please understand that these are sent BY THE SITE (and not me), and I am NOT available by phone at the moment.
Feel free to DECLINE any such offers, and continue in this text/chat form.

Expert:  Greg A. replied 9 days ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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