Hello & Welcome to Just Answer,
Sorry I didn't see your question earlier and to hear of any issue you are having with your device.
To help you with this issue, may I ask:
1) I noticed that you have had this device for "a month". So is this the FIRST TIME you have tried to use the device?
2) Do you hear ANY SOUND coming from the device at all - such as when you touch the screen to enter information?
Please use the REPLY box below.
NOTE: If you see ANY requests for "additional services" - such as a phone call - please understand that these are sent BY THE SITE (and not me), and I am NOT available by phone at the moment.Feel free to DECLINE any such offers, and continue in this text/chat form.
Hi again and thanks for that information.
OK - so if you say "Voice command", does the voice command screen appear and the device says something like "Say a command"?
I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)