GPS Repair Problems? Ask a GPS Technician for Answers ASAP
Hi there and welcome
Can you please connect the device to a different USB port on the computer and tell me if the software then detects it?
Please let me know.
Remove the cable from the unit and hold the power button to off for 35 seconds.
Release, then connect the charger and turn on the Roadmate and connect it
Let me know the results please