Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
To start with, lets try resetting the unit... The video below is very short, and shows you exactly how to reset the unit.
If the unit turns on after the reset, you should be good to go. As every once in a while the GPS just like any other device simply "freezes" and needs to be reset.
If you cant get the above steps to work after trying a few times, let me know and we can work on some other steps together.
If all goes well, please remember to return here and click and submit a 5 star rating to show I was able to help you fix the issue, thank you!
Hello again, I havent heard from you for a while. Did you still need help with this issue or not?
If you do not need help, please remember to click and submit a 5 star rating to show that I was able to answer your questions. If you still need help, please send a reply so we can continue working on the issue.