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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2392
Experience:  Using & Working with GPS systems for 10+ years
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I just updated my GARMIN express by down loading the new

Customer Question

I just updated my GARMIN express by down loading the new program now it does not work it says ther was an error and to contact you. Do I have to do a system restart to make the update work.
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: NUVI 2460 unit id (###) ###-####
JA: What happened right before this popped up?
Customer: I clicked on the desktop icon to run the program
JA: What troubleshooting have you tried?
Customer: I tried by unplugging and plugging the GPS into the computer. I also reinstalled the program.
JA: Anything else you want the gps expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: GPS
Expert:  GeekGal replied 4 months ago.

Hi there. My name is*****'m sorry that you're having this problem. I will do my best to help. Just to be sure that I understand, are you having a problem with the Garmin Nuvi device or just with the Garmin Express Software?