GPS Repair Problems? Ask a GPS Technician for Answers ASAP
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Occasionally an Edge or Forerunner may have trouble acquiring satellites. This may be due to corrupted satellite information. Performing an AutoLocate will clear previous GPS data and allow the device to reacquire the satellite information.
The first step is to turn it off which can be done by holding down the power button for 10-15 seconds. After that is complete, please follow these steps:
After the AutoLocate is performed on the device, allow 15 to 20 minutes to acquire satellites with a clear view of the sky.
Please let me know if you have issues with the above steps by replying back otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.
I can continue to troubleshoot your device -- Do you want to continue to fix your GPS or have a refund?
Sure thing, Mark.
Please do not use the rating system otherwise it will delay a refund. I will send the refund request now
Customer service will send you the refund confirmation -- I work on the technical side.