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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2319
Experience:  Using & Working with GPS systems for 10+ years
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The download of maps from express is hung up at about 50%.

Customer Question

The download of maps from express is hung up at about 50%. What should I do?
JA: What's the make/model of your GPS unit? How old is it?
Customer: Its a nuvi 52
JA: What happened right before this popped up?
Customer: It was downloading fine until then.
JA: What troubleshooting have you tried?
Customer: Not sure what to do. Haven't done anything but contacting you
JA: Anything else you want the gps expert to know before I connect you?
Customer: Can't think of anything
Submitted: 28 days ago.
Category: GPS
Expert:  Greg A. replied 28 days ago.

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) How long has the update appeared to be "stuck"?

2) Can you tell me the approximate speed of your internet connection - if you know it?

Thanks