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Richard
Richard, Customer Service
Category: GPS
Satisfied Customers: 33842
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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How toupdate maps in magellan roadmate1470, approximately 5

Customer Question

how toupdate maps in magellan roadmate1470
JA: What's the make/model of your GPS unit? How old is it?
Customer: approximately 5 years old canada 310
JA: What happened right before this popped up?
Customer: new cities places not found
JA: What troubleshooting have you tried?
Customer: just want to update maps do i have to purchase it
JA: Anything else you want the gps expert to know before I connect you?
Customer: i want update the latest north america and Canada maps also is it possible to connect this gps with back up camera which on
Submitted: 4 months ago.
Category: GPS
Expert:  Richard replied 4 months ago.

Hi there and welcome
This is done via a program called content manager which you install on your computer.

What you need to do is the following

Download and install SmartGPS on your Computer

You can get it here http://www.magellangps.com/contentmanager

Turn on your GPS. Wait for the menu to appear and connect to your Computer using the USB cable provided.
SmartGPS will automatically prompt you about the update. If Content Manager does not prompt you, right click on the software icon located in the system tray and select "Check for updates now". It will inform you if you have the latest software already installed.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you