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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2321
Experience:  Using & Working with GPS systems for 10+ years
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I have a nuvi 2699 which I love, but we took it with us on a

Customer Question

I have a nuvi 2699 which I love, but we took it with us on a trip to NC and ever since it keeps giving different routes then I am used to going.
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: I plugged in my old garmin and it took me directly on the route I was used to going. I think we might have changed something on the unit by mistake
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: I would say about a year old 2699
JA: What happened right before this popped up?
Customer: before what popped up
JA: What troubleshooting have you tried?
Customer: I went to all the different settings to see if something was set wrong and since electronics are not my strong suit I couldn't see anything different
JA: Anything else you want the gps expert to know before I connect you?
Customer: I love my garmin and I want it back like it was :)
Submitted: 1 month ago.
Category: GPS
Expert:  crash2199 replied 1 month ago.

Hi!

When you mentioned it was taking you different routes -- Do you mean it will take you to the same final destination but the route to that spot is different than before or do you mean something else?