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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8124
Experience:  Using & Working with GPS systems for 10+ years
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I have a magellan Spart GPS - it is not "acquiring the

Customer Question

I have a magellan Spart GPS - it is not "acquiring the signal" what do I do? been trying for since Saturday
JA: What's the make/model of your GPS unit? How old is it?
Customer: where would i find that
JA: What happened right before this popped up?
Customer: serial number 0854000045741
JA: What troubleshooting have you tried?
Customer: model number RM 5295T
JA: Anything else you want the gps expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: GPS
Expert:  Greg A. replied 1 month ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) WHEN was this device last used SUCCESSFULLY (if ever)?

2) The AGE of the device?

3) WHERE has this device been used (in vehicle, outside a vehicle, indoors)?

Thanks

Expert:  Greg A. replied 26 days ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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