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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2320
Experience:  Using & Working with GPS systems for 10+ years
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I have a Garmin etrex Legend and it does not acquire

Customer Question

I have a Garmin etrex Legend and it does not acquire satilletes. What could be the problem? It's not foliage of the trees. It even does it on the highway.
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: Legend C probably 10 years
JA: What happened right before this popped up?
Customer: I turn it on and it just continues to "acquiring satillites"........... doesn't find any
JA: What troubleshooting have you tried?
Customer: none except replace the batteries
JA: Anything else you want the gps expert to know before I connect you?
Customer: nope
Submitted: 1 month ago.
Category: GPS
Expert:  Richard replied 1 month ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the unit and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the Garmin and use it.

Let me know the results please

Thank you

Customer: replied 1 month ago.
It has no charger
Expert:  Richard replied 1 month ago.

If you do not use it with the charger but with the batteries, then please remove the batteries and perform the instructions.