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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2316
Experience:  Using & Working with GPS systems for 10+ years
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I HAVE A GARMIN NUVI 50LM WITH LIFE TIME MAPS BUT AM UNABLE

Customer Question

I HAVE A GARMIN NUVI 50LM WITH LIFE TIME MAPS BUT AM UNABLE TO UPDATE THE MAPS NOW. HOW DO I DO SO/
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: MODEL NUVI 50LM SERIAL # 2T9538409
JA: What happened right before this popped up?
Customer: NOT SURE WHAT YOU MEAN.
JA: What troubleshooting have you tried?
Customer: I JUST ATTEMPTED TO UPDATE MY GARMIN AND CAME ACROSS ALL THE MISC. UPDATES THAT HAD TO BE PAID FOR AND COULD NOT FIND THE LIFETIME ONE THAT CAME WITH MY GARMIN ABOUT 2-3 YEARS AGO
JA: Anything else you want the gps expert to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: GPS
Expert:  Greg A. replied 1 month ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue with this device and updates.

To help you with this issue, may I ask:

1) What tool (program) was used to attempt to update the device?

Thanks