Hello & Welcome to Just Answer,
Sorry to hear of any trouble with this device.
May I ask:
1) Has the device been OUTSIDE and been used for ANY activity tracking - since yesterday?
2) If so, did the device have ANY TROUBLE locating and locking on the satellite signals?
I only ask because the device SHOULD change the time "automatically" - once a satellite lock has been done.
Please let me know.
Thanks, ***** *****