Hello, Sorry you're having problems. Please slide and hold the power switch on the top of the Magellan for 12 full seconds and release and the screen should go back to startup within a minute. Don't press anything else during that minute and wait and see what the GPS does. Let me know if that fixes the problem.
If you need further assistance let me know. Before you go, PLEASE DO click at least a 3 STAR RATING, at the top of your screen. That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.
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Hello, I was just following up to see if you needed further help. The site shows that since the question is open that you are still looking for help. Or, if you received the information you were looking for-could you please kindly rate my service POSITIVELY (by clicking a 3-5 star rating at the top of the page) to reflect that? Thanks in advance.