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crash2199
crash2199, Technician
Category: GPS
Satisfied Customers: 16043
Experience:  10+ years
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I get my zimo 550 repaired, zimo 550 about 10 years, what

Customer Question

I get my zimo 550 repaired
JA: What's the make/model of your GPS unit? How old is it?
Customer: zimo 550 about 10 years
JA: What happened right before this popped up?
Customer: what pop up
JA: What troubleshooting have you tried?
Customer: I touch screen and it has like a brown background its getting signels and keeping time but it doesn't go to map or where to
JA: Anything else you want the gps expert to know before I connect you?
Customer: worked fine all weekened until Saturdayafternoon
Submitted: 28 days ago.
Category: GPS
Expert:  crash2199 replied 28 days ago.

Hi!

Let's try a soft reset:

Press and hold down the "Power" button, located on the lower right-hand side of the Garmin Zumo unit.

Push and hold down the "+" button, located on the upper left-hand side of the unit.

Release both buttons when the unit begins to reboot.

Please let me know if the issue continues otherwise if you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  crash2199 replied 28 days ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  crash2199 replied 25 days ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.