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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2378
Experience:  Using & Working with GPS systems for 10+ years
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I was downloading a map update to my nuvi 50. When it got to

Customer Question

hello i was downloading a map update to my nuvi 50. When it got to 44.1%
JA: What model of Nuvi are you using? And can you guesstimate how old it is?
Customer: its a nuvi 50. i have had it long time.
JA: What happened right before this popped up?
Customer: nothing i was just downloading the file.
JA: What troubleshooting have you tried?
Customer: i have not tried any trouble shootind.
JA: Anything else you want the gps expert to know before I connect you?
Customer: when it got stuck i pulled the usb cable and reinstalled. didn't help
Submitted: 3 months ago.
Category: GPS
Expert:  Dustin replied 3 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 3 months ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, after you pulled the USb cable and then tried to reinstall the map. Does it still get stuck on a percentage, or does it instead give you an error code when you try the map update?

Customer: replied 3 months ago.
I was able to remove whole update and reinstall the update. It ok now. So I will not need any more assistance.