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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8582
Experience:  Using & Working with GPS systems for 10+ years
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Can I speak w/ someone? New out of the box,? My son bought

Customer Question

Can I speak w/ someone?
JA: What's the make/model of your GPS unit? How old is it?
Customer: New out of the box
JA: What happened right before this popped up?
Customer: ?
JA: What confuses you?
Customer: My son bought this for my wife, gave it to me to install. I don't know that the **** I'm doing
JA: What troubleshooting have you tried?
Customer: None, I'm just trying to set this Drive 60 up for use
JA: Anything else you want the gps expert to know before I connect you?
Customer: Help?
Submitted: 6 months ago.
Category: GPS
Expert:  Greg A. replied 6 months ago.

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) The FULL Make & Model Number of the device you are working with?

2) Do you have ALL of the components out of the box, including any vehicle power adapter and/or mounting system?

3) Was there ANY "paperwork" included in the box - such as a manual or "quick start guide"?


Expert:  Greg A. replied 6 months ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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