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Richard
Richard, Customer Service
Category: GPS
Satisfied Customers: 33985
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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My Golf Buddy has stopped working even though I had it

Customer Question

My Golf Buddy has stopped working even though I had it plugged in to charge overnight.
JA: What's the make/model of your GPS unit? How old is it?
Customer: It's a Golf Buddy Voice which I received on my birthday in June of this year!
JA: What happened right before this popped up?
Customer: Nothing, it was working great. I had it attached to my golf cap which it still is!
JA: What troubleshooting have you tried?
Customer: Actually, none other than plugging it in and pushing the button to get it started. I am not good at technical stuff!
JA: Anything else you want the gps expert to know before I connect you?
Customer: No, I can't think of anything else!
Submitted: 4 months ago.
Category: GPS
Expert:  Richard replied 4 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Gold buddy and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the unit.

Let me know the results please

Thank you