Hello & Welcome to Just Answer,
Sorry I didn't see your question earlier and to hear of any issue you are having with your device.
To help you with this issue, may I ask:
1) Do you see the field NAMES - on the view map screen? If so, can you tell me the names you see there - with the TIME and MILEAGE?
2) The AGE of the device?
3) WHEN this issue first began (or was noticed)?
4) Have you "customized" your map screen - to show the time and mileage? If so, please take a look at the following video and make sure you have put the intended data fields in the display, and then TEST your device - to see if you get what you expect.
Click here --> https://www.youtube.com/watch?v=g-khU-e9sg4
Please let me know what you find or if you have any more questions.
Thanks, ***** *****
I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)