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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2315
Experience:  Using & Working with GPS systems for 10+ years
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Since maps upgraded, unit only shows directional heading.

Customer Question

since maps upgraded, unit only shows directional heading. Want to see intersecting roads like before
JA: What's the make/model of your GPS unit? How old is it?
Customer: modewl 2555slm bought used, don't know age. just added new mem card before upgrade
JA: What happened right before this popped up?
Customer: unit was functioning normally
JA: What troubleshooting have you tried?
Customer: don't know how to
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: GPS
Expert:  Greg A. replied 1 month ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) Can you CONFIRM the FULL Make (brand) and Model Number of the device you are working with?

2) Can you "guess" the AGE of the device?

3) WHEN and WHERE is the "directional heading" shown (what screen)?

Thanks