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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2311
Experience:  Using & Working with GPS systems for 10+ years
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I hav a 54lm and was trying to find a replacement

Customer Question

hi.my name is ***** ***** hav a 54lm and was trying to find a replacement battery,can you help thanks
JA: What's the make/model of your GPS unit? How old is it?
Customer: all i have is 54lm i got it in 14 battery is 361-00056 08
JA: What happened right before this popped up?
Customer: sorry don't understand question
JA: What troubleshooting have you tried?
Customer: it will not hold a charge. will work only if plug in
JA: Anything else you want the GPS expert to know before I connect you?
Customer: on, works fine. was trying not to spend a lot of money.
Submitted: 1 month ago.
Category: GPS
Expert:  Greg A. replied 1 month ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) The FULL Make & Model Number of the device you are working with? I suspect that is a Garmin Nuvi, but need to make sure.

2) Do you have the tools to take the device apart yet?

Thanks

Customer: replied 1 month ago.
the battery on eBay thank you so much again I didn't know that this is going to cost me a lot of money I misunderstood your website it's not your fault it's mine so I don't know how much you got charged to my card but every little bit you don't charge would be helpful thank you again for your help all I wanted was a battery have a nice day
Customer: replied 1 month ago.
you don't need to call me just let me know how much you're going to charge to my card so when I get the bill I will know what it's for I found it battery for 6 bucks
Expert:  Greg A. replied 1 month ago.

Hi again,

We experts are "users" of this site - just like you - and have no access to ANY of your private information or account. But YOU should be able to manage your account by clicking the "my account" link on your side of this system.

If you have ANY concerns about your account or site operation, You can contact the Customer Service department at the following page:
http://ww2.justanswer.com/help

Please let me know if you have any more questions - about your device - now or in the future.

Take Care, Greg A.