Hello & Welcome to Just Answer,
Sorry to hear of any issue you are having with your device.
To help you with this issue, may I ask:
1) What SCREEN were you looking at - when you pressed the "Stop" button?
2) Can you still SEE the directions - to the next turn?
NOTE: If you are driving, please STOP in a safe location during our conversation.
I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)