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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2419
Experience:  Using & Working with GPS systems for 10+ years
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I have a Magellan roadmate 3465T LMB BOUGHT IT LAST YEAR FOR

Customer Question

I have a Magellan roadmate 3465T LMB BOUGHT IT LAST YEAR FOR MY HUSBAND. WE USED IT MAINLY DRIVING TO FLORIDA IN JANUARY AND MAYBE A COUPLE OF TIMES AFTERWARDS. I PLUGGED IT INTO MY COMPUTER TO UPDATE AND I AM GETTING NO PICTURE ON THE SCREEN
JA: What's the make/model of your GPS unit? How old is it?
Customer: WHERE WOULD I FIND THAT?
JA: What happened right before this popped up?
Customer: nothing
JA: What troubleshooting have you tried?
Customer: it didn't work in our car so we brought it in the house to put it on the computer that's it
JA: Anything else you want the GPS expert to know before I connect you?
Customer: the on light is on but no picture or voice nothing
Submitted: 6 months ago.
Category: GPS
Customer: replied 6 months ago.
roadmate 9465T-LMB MAGELLAN
Expert:  Steve G. replied 6 months ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

If you take it back out to your car and plug it in, does it work as it should?

Customer: replied 6 months ago.
No. I put in the wrong number. It's a 9465t-lmb
Expert:  Steve G. replied 6 months ago.

Ok, just so that I understand, the GPS does not work at all now. Is that correct?

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