How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jason Jones Your Own Question

Jason Jones
Jason Jones, Customer Service
Category: GPS
Satisfied Customers: 14357
Experience:  Several years experience with GPS technologies.
30759776
Type Your GPS Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

My garmin will not let me get maps to nebraska i just did

Customer Question

My garmin will not let me get maps to nebraska i just did the update
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: where do i find that
JA: What happened right before this popped up?
Customer: when i try to enter a map to nebraska i can not get past ne before it brings up other states
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the GPS expert to know before I connect you?
Customer: i have a nuvi
Submitted: 1 month ago.
Category: GPS
Expert:  Jason Jones replied 1 month ago.

Hello,

You may upload/update the Nebraska maps by using the Garmin Express application, which is found on the following page: http://software.garmin.com/en-US/express.html

One quick note: This is my job; however, I only get credit for my time, if you rate my help with 3 Stars or more. I would prefer a 5 star rating, if you are satisfied. If you are not happy with my answer below, please let me know so we can continue.

I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)

Please, do not forget to rate my help on this page.

Thank you again,
- Jason

In the future, if you wish to work with me, ***** *****, you may ask your question at ohe following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:

http://JasonFixedit.com

Customer: replied 1 month ago.
do i have to pay you
Expert:  Jason Jones replied 1 month ago.

You have already paid the website. I don't understand your question. I personally, will not be given any credit for my time unless you rate me well.

Customer: replied 1 month ago.
I have a nuvi about 5 years old and have the lifetime updates
Expert:  Jason Jones replied 1 month ago.

Okay. Did you follow my instructions and get it working?

Customer: replied 1 month ago.
I just paid $5.00 to get to you. I thought had free tech
Expert:  Jason Jones replied 1 month ago.

You thought you had free tech with which company? Look at the top of this page. It says Justanswer, which means you are on the Justanswer.com website.

Expert:  Jason Jones replied 1 month ago.

If you don't want the website to pay me for my time, please just say so. I don't have time to debate the workings of this website.

If you want a refund, just say so. I will then fill out the refund request form and send it in for you.

Thank you,

Jason

Customer: replied 1 month ago.
I thought I had free tech through Garmin
Customer: replied 1 month ago.
I want a refund
Expert:  Jason Jones replied 1 month ago.

Okay. I will send up the refund request.

Customer: replied 1 month ago.
thx I really don't know how this all works? I wanted free tech support