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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8243
Experience:  Using & Working with GPS systems for 10+ years
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My Garmin will not turn on. Used it coming home in my car 15

Customer Question

My Garmin will not turn on. Used it coming home in my car 15 minutes ago, then went out the car and brought it outside to add an address, It will not turn on at all. Tried connecting to the car power supply; still nothing. Tried connecting to the computer; still nothing.
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: nuvi 2555lmt. Maybe three years or so.
JA: What happened right before this popped up?
Customer: nothing; used it driving home-worked fine. shut down the car, then went back to the car and brought the device in tio add a new address. would not turn on.
JA: What troubleshooting have you tried?
Customer: Read above.
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: GPS
Expert:  Greg A. replied 3 months ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) WHEN this issue first began (or was noticed - has this EVER happened before)?

2) Did the device switch OFF "automatically" - when disconnected from the vehicle?

Thanks

Expert:  Greg A. replied 2 months ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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