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Pete
Pete, Engineer
Category: GPS
Satisfied Customers: 15770
Experience:  Over 16 years experience installing and repairing electronics.
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Lost my voice function on my magellan roadmate, road mate

Customer Question

lost my voice function on my magellan roadmate
JA: What's the make/model of your GPS unit? How old is it?
Customer: road mate rv9365t
JA: What happened right before this popped up?
Customer: nothing. worked the last time I used it a week ago
JA: What troubleshooting have you tried?
Customer: Checked settings and reset to factory settings
JA: Anything else you want the GPS expert to know before I connect you?
Customer: nope
Submitted: 1 month ago.
Category: GPS
Expert:  Pete replied 1 month ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 1 month ago.

Can you hear any sound from the Magellan Roadmate at all?

Customer: replied 1 month ago.
no
Expert:  Pete replied 1 month ago.

Approximately how old is it?

Customer: replied 1 month ago.
18 months
Expert:  Pete replied 1 month ago.

Ok, since the factory reset did not work the Magellan has an internal fault.

Fortunately Magellan's returns policy is very good, so if they are unable to swap it for a replacement for you they will give you a very good deal on a new one:

http://www.magellangps.com/Warranty-Repairs-Returns

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Pete.
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