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Dustin
Dustin, Senior Technician
Category: GPS
Satisfied Customers: 12697
Experience:  Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller
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My G6 doesn't acquire GPC signal at golf course, Approaching

Customer Question

my G6 doesn't acquire GPC signal at golf course
JA: What's the make/model of your GPS unit? How old is it?
Customer: Approaching G6 GPS
JA: What happened right before this popped up?
Customer: it is about 3 years
JA: What troubleshooting have you tried?
Customer: turn it off and turn back on.
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: GPS
Expert:  Dustin replied 1 month ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Customer: replied 1 month ago.
my friend has the same model and his gps has auto sense the satellite signal and find the course.
Expert:  Dustin replied 1 month ago.

Other then the device not acquiring a signal. It does turn on and otherwise function?

If so, all we probably need to do is some maintenance.. A two step procedure.

So lets start with this,

To perform the master reset:

Power Approach off
Press and hold on the upper left side of display
Power device on while still maintaining pressure on display
Release on display when Do you really want to erase all user data? message appears
Touch Yes
The Approach is now reset. Leave the device outside with a clear view of the sky for a minimum of 20 minutes to acquire satellite data.

Then... We need to update the software in the device.. To do so, you will need a Mac or a PC.. Then, go to this site and download Garmin express, its free.

http://software.garmin.com/en-US/express.html

Once downloaded and installed, open and run garmin express. T hen connect the G6 to the computer and turn it on. Garmin express will see it and allow you to update the software.. Once complete, your device will be able to find the satellites again and work normally.

If you get stuck or run into any issues, let me know.

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied. If you do not submit a rating, I am in no way credited for my time. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.