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Dustin
Dustin, Senior Technician
Category: GPS
Satisfied Customers: 12695
Experience:  Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller
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I downloaded Garmin Express, but now the unit keeps saying

This answer was rated:

I downloaded Garmin Express, but now the unit keeps saying it does not have any detailed maps and my prior location our all goofed up **help.
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: it is a nuvi 1400 about 2 years old.
JA: What happened right before this popped up?
Customer: I was trying to up date the maps. I have had probnlen in the Ft Myers, FL lately.
JA: What troubleshooting have you tried?
Customer: I have tried to turn it AND THE COMPUTER off--NO LUCK,
JA: Anything else you want the GPS expert to know before I connect you?
Customer: I have the expree Icon But can't get to maps restored.
Customer: replied 1 month ago.
the unit is really a 1450.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Lets start by trying to master reset the unit. This very short video will show you how to do so.

https://www.youtube.com/watch?v=aAOpw98cSpU

After you master reset the unit, please reply and let me know if you get a new error, or the same error, or no error at all.

Thank you,

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Dustin and other GPS Specialists are ready to help you