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Dustin, Senior Technician
Category: GPS
Satisfied Customers: 12521
Experience:  Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller
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I downloaded Garmin Express, but now the unit keeps saying

Customer Question

I downloaded Garmin Express, but now the unit keeps saying it does not have any detailed maps and my prior location our all goofed up **help.
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: it is a nuvi 1400 about 2 years old.
JA: What happened right before this popped up?
Customer: I was trying to up date the maps. I have had probnlen in the Ft Myers, FL lately.
JA: What troubleshooting have you tried?
Customer: I have tried to turn it AND THE COMPUTER off--NO LUCK,
JA: Anything else you want the GPS expert to know before I connect you?
Customer: I have the expree Icon But can't get to maps restored.
Submitted: 1 day ago.
Category: GPS
Customer: replied 1 day ago.
the unit is really a 1450.
Expert:  Dustin replied 1 day ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 1 day ago.

Lets start by trying to master reset the unit. This very short video will show you how to do so.

After you master reset the unit, please reply and let me know if you get a new error, or the same error, or no error at all.

Thank you,

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.