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Rusty, Customer Service
Category: GPS
Satisfied Customers: 5449
Experience:  Over 20 years electronics experience. How may I help you today?
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I have a rv 9365 t-lmb and after the last map update it

Customer Question

I have a rv 9365 t-lmb and after the last map update it won't allow me to input a destination and cites the address not available
JA: What's the make/model of your GPS unit? How old is it?
Customer: Magellan RV 3965-t-lmb and 2 yrs old
JA: What happened right before this popped up?
Customer: nothing
JA: What troubleshooting have you tried?
Customer: unsure other than running thru the screens
JA: Anything else you want the GPS expert to know before I connect you?
Customer: is there a way to go bck to the previous update
Submitted: 5 days ago.
Category: GPS
Expert:  Rusty replied 5 days ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 5 days ago.

Is the problem still there after you turn it off and back on?