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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2321
Experience:  Using & Working with GPS systems for 10+ years
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I have a roadmate 1700 which does not light up. What could

Customer Question

I have a roadmate 1700 which does not light up. What could the problem be ?
JA: What's the make/model of your GPS unit? How old is it?
Customer: model 17000 and it is about 2 or 3 yearws ol;d!
JA: What happened right before this popped up?
Customer: Actuallu I have 4 of them none of which work. Same symptom dark emitting only!
JA: What troubleshooting have you tried?
Customer: NOne I apply power and nothing happens.
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: GPS
Expert:  Dustin replied 1 month ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 1 month ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, when you say they are dark admitting only.. Do you mean that when you press power it looks like the screen goes from dead black, to a somewhat lighter black like its getting power bu t froze on a black screen?

Please clarify

Dustin S