Hi there and welcome
You are best to do a reset to do this. I did not see your model but this is the procedure for most
tart with the device OFF and unplugged from powerTouch and hold the lower right corner of the screen with an index finger or the eraser end of a pencilContinue touching and holding the lower right hand corner of the screen then power the device ONRelease the power button when the device powers ONYou will see a new message: "Do you really want to erase all user data?"Remove your finger from the touch screen when this message displaysTouch YesIf text language is not in English, this is the button on the right
Then it will take you through the setup which is in English
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.