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Richard
Richard, Customer Service
Category: GPS
Satisfied Customers: 31128
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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My garmin nevi 2595 LMT worked fine yesterday morning. I

Customer Question

My garmin nevi 2595 LMT worked fine yesterday morning. I went to use it in the pm, and it wouldn't power up. The screen remains dark, even after charging it overnight.
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: It's a Garmin NUvi 2595 LMT. SN 34C180405. It is approximately 4 years old.
JA: What happened right before this popped up?
Customer: Nothing happened. I used it in the morning, unplugged it, and when I went to use it several hours later, it would't power up.
JA: What troubleshooting have you tried?
Customer: Since it won't power up, I haven't tried any troubleshooting.
JA: Anything else you want the GPS expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: GPS
Expert:  Richard replied 1 month ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Garmin and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the unit.

Let me know the results please

Thank you