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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2316
Experience:  Using & Working with GPS systems for 10+ years
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How do I download new maps on Garmin Nuvi 1300, Nuvi 1300

Customer Question

How do I download new maps on Garmin Nuvi 1300
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: Nuvi 1300 serial ####-##-####Bought in 2012
JA: What happened right before this popped up?
Customer: Nothing. Went to Garmin site. Would not recognize machine. It was plugged into usb with a data cord.
JA: What troubleshooting have you tried?
Customer: Made sure ir was full
JA: Anything else you want the GPS expert to know before I connect you?
Customer: Tried to do this in 2014. aFTER PAYING 29.99, FOUND OUT CABLE THAT CAME WITH IT WASN'T A DATA CABLE. 2012 MAPS ARE TOO OUTHDATED NOW, SO TRYING TO UPDATE them
Submitted: 1 month ago.
Category: GPS
Expert:  Greg A. replied 1 month ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) What type of computer do you have the unit connected to (Windows, Mac, etc.)?

2) Does the computer "see" the device - when the USB cable is connected (as a removable storage device)?

Thanks