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crash2199
crash2199, Technician
Category: GPS
Satisfied Customers: 16031
Experience:  10+ years
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I.want.to.update..my.4eto.002.03,

Customer Question

I.want.to.update..my.4eto.002.03
JA: What's the make/model of your GPS unit? How old is it?
Customer: Its.a.tomtom...Gj3400F14398. N14644
JA: What happened right before this popped up?
Customer: Said.need.update..becouseis.to.update información
JA: What troubleshooting have you tried?
Customer: It keeps telling me to go and drive the same place again and again
JA: Anything else you want the GPS expert to know before I connect you?
Customer: Needs to get updated but i cant
Submitted: 1 month ago.
Category: GPS
Expert:  crash2199 replied 1 month ago.

Hi!

You will need to update the GPS through your computer using a program called MyDrive Connect.

Click here to download the program: http://cdn.sa.services.tomtom.com/static/sa/Windows/InstallMyDriveConnect.exe

Once it is downloaded, please open the program to install it. After it is installed, open the program and connect your GPS to your computer.

Once it is connected, you can select Update and it will update your GPS for you.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  crash2199 replied 1 month ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  crash2199 replied 1 month ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.