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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2430
Experience:  Using & Working with GPS systems for 10+ years
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I seem to have misplaced the correct USB power cable for my

Customer Question

Hello, I seem to have misplaced the correct USB power cable for my Garmin Nuvi 2559 GPS unit. A standard one doesn't work, and the 2 Garmin cables I have don't work either. I can charge the unit through my PC, and of course the car plug that goes into what was a cigarette lighter. Can you identify the correct power supply?
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: As mentioned in my question Garmin Nuvi 2559 2 years old
JA: What happened right before this popped up?
Customer: ?
JA: What confuses you?
Customer: When I use the cables I have I get a message on the screen that tells me cannot charge device please use the cable supplied with the unit.
JA: What troubleshooting have you tried?
Customer: Using all the 3 cables I have, plugging them in to a wall outlet trying to charge up the unit. The charge icon appears read. I had assumed I was using the wrong cables?
JA: Anything else you want the GPS expert to know before I connect you?
Customer: No not that I can think of
Submitted: 7 months ago.
Category: GPS
Expert:  Greg A. replied 7 months ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) Can you CONFIRM that when you use the SAME cable and connect to a PC, the Nuvi DOES charge AND can be seen by the computer?

2) What "wall outlet" (AC adapter?) are you connecting to - when this message appears?

Thanks

Customer: replied 7 months ago.