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MasterFixIt, Technician
Category: GPS
Satisfied Customers: 9011
Experience:  I have 12 years of experience servicing all GPS models.
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My legend cx lost video display. can it be fixed, garmin

Customer Question

my legend cx lost video display. can it be fixed
JA: What's the make/model of your GPS unit? How old is it?
Customer: garmin etrex legend cx approx. 12 years old
JA: What happened right before this popped up?
Customer: I had it in the car in Florida, out of the sun. display would not come up, tried changing batteries, no luck. unit basically will not turn on.
JA: What troubleshooting have you tried?
Customer: changing batteries. making sure battery terminals on unit were not corroded
JA: Anything else you want the GPS expert to know before I connect you?
Customer: that's all I can think of
Submitted: 20 days ago.
Category: GPS
Expert:  MasterFixIt replied 20 days ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

How old is your Legend CX? Also may I have the full model # and what is wrong with it so I can help you?

Thank you

Tech Michael

Customer: replied 20 days ago.
Garmin Etrex Legend CX. 12 years old approx. Display will not come on. It seems the whole unit does not come on.
Expert:  MasterFixIt replied 20 days ago.

Hi thank you for all that information.

Unfortunately this problem is the display driver IC that has failed. It s a cheap part but it is surface mount soldered tot eh main board inside.

Your Garmin could be repaired but with shipping and the labor it would cost more than a new Garmin, that would have more features and cost less that your original one did years ago.

I would recommend just replacing this one for a number of reasons , it is also what I would do myself lol.

I wish I had better news for you I really do.

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great day!


Tech Michael