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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2255
Experience:  Using & Working with GPS systems for 10+ years
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Want to update my garmin, 265w it is about 8yrs old, we were

Customer Question

want to update my garmin
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: 265w it is about 8yrs old
JA: What happened right before this popped up?
Customer: we were looking on the internet and we got to just answer.gps
JA: What troubleshooting have you tried?
Customer: we haven't tried anything yet. we just want to download maps for the U.S.
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 20 days ago.
Category: GPS
Expert:  Greg A. replied 20 days ago.

Hello & Welcome to Just Answer,

I'm Greg & I will do my best to help you with this update.

To help you with this issue, may I ask:

1) What is the STATUS of the device at this point? That is, does it still operated well, including when NOT connected to any power source?

2) The AGE of the device?

3) Do you have a USB cable for connecting the device to your computer?

Please use the REPLY box below.