Hello & Welcome to Just Answer,
Sorry to hear of any issue you are having with your device or the updates.
To help you with this issue, may I ask:
1) The FULL Model Number of the device you are working with? If you are not sure, let's start with the TYPE of device (automotive, hiking, golf, etc.)
2) What is the AGE of the device?
3) WHEN this issue first began (or was noticed)?
Please use the REPLY box below.
I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)