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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2255
Experience:  Using & Working with GPS systems for 10+ years
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My agar in GPS stopped recognizing where my home is (after I

Customer Question

My agar in GPS stopped recognizing where my home is (after I pressed "Go Home")
JA: Just to clarify, what's the brand and model of the GPS?
Customer: Garmin
JA: What happened right before this popped up?
Customer: Nothing. I was driving home from my destination, and I pressed Go Home, and it led me to another destination about 30 miles short of home
JA: What troubleshooting have you tried?
Customer: Don't know how to do any
JA: Anything else you want the GPS expert to know before I connect you?
Customer: No
Submitted: 21 days ago.
Category: GPS
Expert:  Greg A. replied 21 days ago.

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) The FULL Model Number of the device you are working with?

2) The AGE of the device?

3) WHEN this issue first began (or was noticed)?

4) Does ANYONE ELSE have access to and use of this device?

Please use the REPLY box below.


Customer: replied 21 days ago.
Please remove the $29 charge to my Amex card. I do not want this service. Thank you
Expert:  Greg A. replied 21 days ago.

Hi again,

We experts are "users" of this site - just like you - and have no access to ANY of your private information or account. But YOU should be able to manage your account by clicking the "my account" link on your side of this system.

If you have ANY concerns about your account or site operation, You can contact the Customer Service department at the following page:

You should also have an option in the upper right corner of that page to contact Customer Service via email, chat, or phone.

Please let me know if you have any more questions - about your device - now or in the future.

Take Care, Greg A.