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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2321
Experience:  Using & Working with GPS systems for 10+ years
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My garmanzuma, 65lm 2013, it was playing and just went

Customer Question

my garmanzuma
JA: What's the make/model of your GPS unit? How old is it?
Customer: 65lm 2013
JA: What happened right before this popped up?
Customer: it was playing and just went blank
JA: What troubleshooting have you tried?
Customer: check my fuses on my bike
JA: Anything else you want the GPS expert to know before I connect you?
Customer: can i get it repaired
Submitted: 2 months ago.
Category: GPS
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Is your model a StreetPilot? if so, it's a 56LM not a 65LM (which would be a Garmin Nuvi, a larger screen-size device for sure.)

How old is the Garmin device ?

Customer: replied 2 months ago.
665lm it came on my bike and its a 2013
Expert:  Russell H. replied 2 months ago.

If it is longer than a year since you bought the Garmin device you are asking about, then it would be out of warranty coverage, regrettably.

A Zumo 665LM... if older than a bit over a year, it is likely that the battery in it has failed. Rechargeable batteries do fail eventually.

Would you like to try replacing the battery yourself? or would you prefer to send it to Garmin Repair and have them do the work?