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Dustin
Dustin, Senior Technician
Category: GPS
Satisfied Customers: 12991
Experience:  Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller
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I have reset the data fields on garmin forerunner 301xt but

Customer Question

hi
JA: Hello. What is your issue regarding?
Customer: I have reset the data fields on garmin forerunner 301xt but garmin will not retain the change
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: forerunner 310xt maybe 6 years old
JA: What happened right before this popped up?
Customer: nothing was working okay however now want to change data fields
JA: What troubleshooting have you tried?
Customer: nothing
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no that's it
Submitted: 7 months ago.
Category: GPS
Expert:  Dustin replied 7 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 7 months ago.

If it wont retain a charge, you have one of two issues. You either need a new charger, or you need a new battery, or maybe even both.

Especially if you havent replaced the battery in 6 Years!! Its surprising it lasted this long.

You can get a charger here http://amzn.to/2d4WBv5

And you can get a new battery kit here http://www.ebay.com/itm/like/262113390399

And heres how to replace it https://www.bing.com/videos/search?q=forerunner+301+battery+replacement&view=detail&mid=0B4BC8EC226388C6116B0B4BC8EC226388C6116B&FORM=VIRE

If you have further questions, let me know

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.