How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2260
Experience:  Using & Working with GPS systems for 10+ years
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I have a Go 720 and a couple of years ago I tried to

Customer Question

I have a Tom Tom Go 720 and a couple of years ago I tried to download a USA map to unit and lost all my maps blank screen how can I reprogram I did not back up when I tried, I have not used it since can this bee done ERIC
JA: What's the make/model of your GPS unit? How old is it?
Customer: Tom Tom Go 720 M64427B11440 I don't know when I purchased it
JA: What happened right before this popped up?
Customer: Message on screen says no maps found . I am hooked up to my computer
JA: What troubleshooting have you tried?
Customer: None I cannot find out what to do?
JA: Anything else you want the GPS expert to know before I connect you?
Customer: Can I talk to somebody by phone It might be easier for me. Not a computer person. Thanks ERIC
Submitted: 26 days ago.
Category: GPS
Expert:  Dustin replied 26 days ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 26 days ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.