Hi there. Hi there! My name is*****'m sorry that you're having this problem. It would be my pleasure to assist you with this.Can you tell me please what model of Garmin you have?
Hello & Welcome,
Different expert here. Sorry I didn't see your question earlier and to hear of any issue you are having with your device.
To help you with this issue, may I ask:
1) The FULL Model Name/Number of the device you are working with? The model number is ***** printed UNDER any mount attached to the back of the unit, so please look there. The number you sent looks more like a part number for a plastic case.
2) The AGE of the device?
3) WHEN was the device last used SUCCESSFULLY?
4) WHEN this issue first began (or was noticed)?